Suzi began to lose her hearing in 2014 and now has a moderate–severe hearing loss. She wears two hearing aids, and this experience became the catalyst for formally learning (BSL); a language that had fascinated her since childhood, after first learning to fingerspell at the age of eight. Suzi continued her studies and is currently completing her Level 6 qualification, alongside working as a Trainee Sign Language Interpreter, a role she began in October 2025.

Alongside her BSL journey, Suzi has a strong background in education. She spent ten years working as a mainstream primary teacher in Greenwich and Oxford before gaining her Qualified Teacher of Deaf Children and Young People (QToD) qualification in 2019. She then worked as a QToD for Oxfordshire County Council, supporting Deaf children and young people and their families. In 2025, Suzi left the profession to focus fully on Oxford BSL and her interpreter training.

Suzi is an active member of her local Deaf community, regularly attending coffee mornings and social evenings. These spaces allow her to sign with native BSL users, stay closely connected to Deaf culture and continue learning beyond formal study.

"Losing my hearing and learning BSL has changed my life. I went from worry about my future and choosing to learn BSL 'just in case', to making a whole host of friends in the Deaf community and starting my own business. I love what I do."

A fierce advocate for herself and others with hearing loss, Suzi’s work is rooted in lived experience as well as professional expertise. Through teaching BSL and delivering deaf awareness and accessibility training, she supports individuals and organisations to communicate more effectively, respectfully and inclusively.